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Dynamic
Message Assembly (referred also as dynamic content, dynamic
segmentation and content assembly or content customisation) is
the ability to create a single email template that delivers
different, personalised emails to your customers based upon
their demographic profile and preferences.
This feature enables you to take email personalisation to a
higher level, beyond simply merging an email with the
recipient’s first name. With dynamic message assembly, you can
send an entire email that is individualised for each customer,
based on their profile, preferences and actions. Using dynamic
message assembly, your customers will receive extremely
relevant emails that are tailored to their individual
interests.
Benefits of Dynamic Message Assembly for Marketers and
Customers
For Marketers
Increases productivity and frees up resources by reducing time
required to produce multiple messages.
Builds loyalty and retention rates as customers look forward
to more personalised communications.
Increases revenue and leads by delivering highly relevant and
personalised emails that increase the recipient’s likelihood
of taking action.
For Customers
Customers can receive special offers and notifications that
are relevant to their specific interests and needs.
Customers receive only the information they want.
Customers can quickly find the information or products of
interest to them.
How
Mailing Tank Dynamic Message Assembly Feature Works
1. Email Template
Your company or Mailing Tank creates a template that contains
the desired "content blocks" in which the variable content
(text, images, logos, etc.) will reside. These content blocks
in the template include embedded "if/then" statements that
determine which content sources are assembled for each
recipient.
2. List Database/Filters
Your list database is set up with detailed demographic
variables that you create - location, age, job title, company
size, sex, etc. From your specific demographics, a filter is
then created that selects subscribers that meet the filter
specifics about categories or actions they've taken . That
will then be matched with the appropriate content.
3. Assembly and Distribution
The emails are then scheduled for delivery by our Message
Scheduler and passed onto the personalisation engine. The
personalisation engine preprocesses the message, sets it up
for tracking and personalisation and performs the mail merge
and dynamic content functions.
How You Can Use Dynamic Message Assembly
Publishing/eNewsletters
Create multiple versions of an e-newsletter using a single
template and distribution, but integrating multiple sources of
content.
Customer Support Response Emails
Respond to customer inquiries in real time with "personalised"
responses based upon the nature of the customer request, their
profile and the appropriate response.
Lead Response Emails
Build an email response to a prospective customer who has
completed a Web-based form, based on their location, size of
company, job title, product/service interest, purchase
timeline, quality of lead, etc.
Ecommerce Promotions
Create a single ecommerce email that is dynamically generated
with product information that is specific to a customer's
preferences, past purchase habits, demographics, previous
email actions - all using a single email template.
Notification Emails
Notify customers of breaking news, product availability,
scheduled service, etc. - using a single template, but based
upon a user's pre-selected preference or profile. |